Rosalin Primrose Counselling Psychologist

Reviews of Rosalin Primrose Counselling Psychologist

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  Subterranean Sounds Added June 03, 2018

  ★ ★ ☆ ☆ ☆
  Rosalin had an ok rapport with our child but her communication with us was outright terrible. As you would expect from parents taking their child to a psychologist, we came desperately seeking help with our child's behaviour. We were very stressed by what we thought was a serious problem. We wouldn't have been there if we weren't very worried parents looking for answers. Rosalin however seemed to have no understanding or empathy for how we felt.
  
  At the end of every session when we asked politely for her opinion on our child's behaviour or even just how the session went, her responses were very short and condescending. It was as though she thought we didn't have a right to know.
  
  My wife isn't a pushy person and this upset her a lot. I found that I had to ignore Rosalin's difficult nature and just keep asking questions. Although I rarely got more than a sentence or two from her. Ultimately, I suspected either she had no clue what she was doing or didn't take her job seriously. Either of which is terrible for a child psychologist.
  
  Less importantly, but something that was indicative of her approach, Rosalin claims to offer discount for Health Care Card holders. However she repeatedly charged the full rate unless we reminded her of this. A couple of times when we'd already paid, it was just 'oh well, we'll fix it up next time'. Felt like a rort. Needless to say we discontinued use of her services.
  
  I understand how negative reviews can affect a business and I'm not a person who would do this lightly. But I don't want other concerned and worried parents to go through what we did and end up more stressed and uncertain about their children's behaviour than before meeting her. Also, I hope she reads this and takes it as a wake up call.

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