OZ Design Furniture

Reviews of OZ Design Furniture

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  Sue Darney Added July 05, 2022

  ★ ☆ ☆ ☆ ☆
  Purchased a dining table & entertainment unit. 1st entertainment unit had a big gap in wood join at front. Sent pics thru and it was replaced with another unit after about 3 weeks- problem being the replay unit was even worse quality! Dents in top, wood at back all splintered - both units were seconds - not top quality and were not cheap items. Emailed store with more pics - manager Rob replied & is so rude. More or less said he couldn’t see a problem as damage was at back of unit! If he had seen the problem , he would have sanded it!!!!!! Requested a refund which was bluntly refused. Had to then wait another 3 weeks for the 3rd unit to arrive. Will NEVER purchase from this store again . The manager clearly does not care or have any customer service skills.
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  Paul Lees Added July 03, 2022

  ★ ★ ★ ★ ★
  Excellent store with great variety of furniture. We bought a few items from this store and the staff were wonderful and very helpful.
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  Joanne Graham Added July 01, 2022

  ★ ☆ ☆ ☆ ☆
  We purchased a leather chair for my elderly Father who is in aged care and was unable to come to test the chair. We referred to the aged care facility as best we could for size and style etc. On its arrival the OT and facility manager advised it was not suited for him and would not be approved for use. We explained our circumstances to Joe Munarin, the owner of OZ Design Maroochydore, and requested a refund. He was sadly rude from the start with his reply to our circumstances, with his final email simply stating:
  
  "Hi Joanne, You can request a refund and we can deny which we are."
  
  Kindness, fairness and look even a little empathy goes a long way, especially here on the Sunshine Coast. We and the rest of our family will not be using or recommending Oz Design Furniture again. (which is a shame because we did really like the look of an 8 seater dining suite they had on display)
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  Graham Richards Added June 20, 2022

  ★ ☆ ☆ ☆ ☆
  They use an online store so they can LIE about when they are going to deliver YOUR ORDER. SHOP WITH THIS MISLEADING COMPANY AT YOUR OWN RISK.
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  james lear Added June 16, 2022

  ★ ☆ ☆ ☆ ☆
  Having ordered our goods in November 2021 we was told that we could expect them in March 2022 because of covid, then in December we was told that it was now April & we have just received notice that our order will be split & it is expected at the end of May for some & the end June for the rest i think that this type of service is unforgivable & future customers should treat this company with suspicion & try to shop elsewhere, would not buy from them again.

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About ozdesignfurniture.com.au

OZ Design Furniture
Shop online or in-store at OZ Design Furniture - the home of style and options for modern furniture and homewares collections.
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